Shipping & Return Policy
Our calendars are lightweight flat-packed paper—they ship quickly and arrive beautifully. Here's everything you need to know.
Shipping Rates
Free Shipping
$0.00
On all orders of $50 or more. Standard delivery, 5–7 business days.
Standard
$8.95
5–7 business days. Orders under $50. USPS First Class or Ground Advantage.
Express
$16.95
2–3 business days. Available on all orders. USPS Priority Mail.
Orders placed before 2:00 pm MT on business days are processed same day. Orders placed after 2:00 pm or on weekends ship the next business day.
Our calendars are printed on lightweight paper stock and ship flat in rigid cardboard mailers to prevent bending. Most orders arrive in pristine condition — if yours doesn't, see our return policy below.
International Shipping
We currently ship within the United States only. International shipping is not yet available. We hope to expand in a future season.
Return Policy
We want you to love your advent calendar. If for any reason you're not satisfied, we accept returns within 30 days of delivery.
To be eligible for a return, items must be:
- Unopened — the calendar must not have had any doors opened
- In original, undamaged packaging
- Returned within 30 days of the delivery date
Once we receive and inspect your return, we will issue a full refund to your original payment method within 5–7 business days.
Return shipping is the responsibility of the customer unless the item arrived damaged or we sent the wrong item. In those cases, we will provide a prepaid return label.
How to Start a Return
- 1Email us at kontakt@sellmer-adventshaus.com with your order number and reason for return.
- 2We'll confirm eligibility and provide the return address within one business day.
- 3Ship the item back in its original packaging. Include your order number inside the parcel.
- 4We process your refund within 5–7 business days of receiving the item.